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While TikTok doesn't offer direct phone support or live chat, there are a few ways to contact them with your inquiry:
1. TikTok Help Center:
This is the best starting point for general questions and troubleshooting.
The Help Center offers a vast collection of articles covering various topics like account issues, safety concerns, community guidelines, and privacy.
You can browse articles by category or use the search bar to find your specific question.
Access the Help Center through the app (Profile > "…" > Help Center) or their website: https://support.tiktok.com/en

2. Submit a Request in-App:
For specific account-related issues or problems within the app, you can send a request directly through the TikTok app.
Here's how:
Open the TikTok app and go to your profile.
Tap on the three dots in the top right corner.
Select "Settings and privacy".
Choose "Report a problem".
Select the category that best fits your issue.
Briefly describe your problem and attach any relevant screenshots or videos.
Submit your request.
3. Send an Email:
While TikTok doesn't have a publicly available email address, you can try reaching out to specific teams through dedicated addresses:
For privacy-related inquiries: privacy@tiktok.com
For safety concerns: safety@tiktok.com
For business-related issues (not creator marketplace): business-servicesupport@tiktok.com
For creator marketplace issues:
Europe: eu-creator-marketplace@tiktok.com
US: creator-marketplace-support@tiktok.com
Japan: tcm-jp@tiktok.com
Canada: creator-marketplace-support@tiktok.com
India: tcm_in@tiktok.com
4. Social Media:
You can also try reaching out to TikTok on their social media platforms:
Twitter: @TikTokSupport
Facebook: https://www.facebook.com/tiktok/
Instagram: https://www.instagram.com/tiktok/
Remember:
Be patient and polite when contacting TikTok.
Clearly state your issue and include relevant details.
Response times may vary.