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Dear, you should contact with Sony agent to check your PS4 and solve the problem.
sony agent number:
00 971 800 7669
sony agent email:
sonycustomercare.mea@ap.sony.com
to Restore you Fortnite account you must contact with fortnite support via this link:
click here
choose your language , enter your name , enter your email address ,insert the subject, write the Message, if you attach file, then click on send email

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