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Dear, if you can not receive the rubies ,you must contact with Haypi game support and ask them about the issue ,to do that follow the following steps:
- to Haypi Kingdom: The Return of the King
Send the message to this email:
rotksupport@haypi.com
- To Haypi Adventure: Kingdom of Glory
Send the message to this email:
adventure@haypi.com
-To Haypi Pirates
Send the message to this email:
piratessupport@haypi.com
- To Haypi Monster: The Lost Tower
Send the message to this email:
mltsupport@haypi.com
-To Haypi Monster
Send the message to this email:
 monstersupport@haypi.com
To Haypi Dragon
Send the message to this email:
dragonsupport@haypi.com
- To Haypi Kingdom
Send the message to this email:
 kingdomsupport@haypi.com
and you should the answer from them.
 
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