Good morning sir

Dear Customer,
Thanks for joining and trusting us, much appreciated!
We would like to inform you that sometimes we may have some problems with our hardware as these problems may be simple, easy to fix, so you can deal with bugs without external help, and sometimes with complex problems, you can use an expert to help you fix the problem you are experiencing on your TV.
The causes of the problem in the television screen are due to several things including:

- The occurrence of a break or collision of the television screen of the LED to break the internal board of the screen or screen from the inside.
- the presence of electrical contact in one of the internal board parts or in the pieces connected to the oscillations or signal to the television screen.
What is the solution to this problem?
- Check the parts and software that is responsible for making the device on the power saving mode such as the processor.
- The need to reprogram the screen to remove any software failure keeps the screen on the status of the stop.
- Work on changing the board or internal screen and make sure to check the AC.
We advise you to hire an expert to solve the problem.
If you have another question, feel free to ask us and we will answer with pleasure.
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Kind Regards,
Hossam haider