my sound master NR513 turn table does not work.and...

Dear Customer,
Thanks for joining and trusting us, much appreciated! Using the radio is important whether for home or car or as an application on the mobile so we seek to keep it from damage or any defect that may harm it. We are here to help you provide the best information regarding home damages and electrical appliances.
* Reasons for the problem in the radio:

- A malfunction in the internal motor responsible for reading the cassette tape.
- There is a break in the gears that responsible for transmitting data through the reader
* Solution for the problem:
- You must first remove the base behind the rotary disk and make sure that the engine connected to the reader works well.
- Disassemble the disk and replace it because this particular piece of radio cannot be repaired, but it is our responsibility to replace it with new ones.
I also advise you to use a specialist to deal with the problems that you are facing
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Kind regards,
Hossam haider