Hi samsung tv nu7100 bluetooth setup is not...

Dear Customer,
Thanks for joining and trusting us, much appreciated!
We would like to inform you that having television is one of the most important electrical devices, which is almost free of any house is useful for all members of the family from small to large, it can be used as an educational tool for children and is an entertaining tool for them to spend their free time. It also helps parents learn about the latest offers and ad widgets and spend a good time watching their news, series and entertainment programs. It is a family entertainment facility when it is connected to the electronic gaming devices for children and adults and we can't forget the importance of gathering in the gathering family members in times of fun spent together in the presence of programs and family series.
* Problem of playing bluetooth on TV.
* Reasons for the problem in running the receiver:
- The difficulty of connecting the pass code of the bluetooth on TV and the use of IPTV technology.
- The receiver software connected with weak bluetooth  due to poor coverage.
- Device does not support access to bluetooth.
* What is the solution to the problem in the receiver:
- Check the parts and software responsible for making the device on the online operating position such as the main processor and internal adapter.
- The need to format the screen to remove any software failure does not support the screen settings on the position of connectivity to the bluetooth.
- Ensure to connect the cable to the receiver and that of the Wi-Fi.
- Reset the receiver via remote control and cancel the HDMI item and choose the
bluetooth option.
I advise you to use an expert to help you with the problem you are facing.
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Kind Regards,
Hossam haider