Hi sir

Dear Customer,                                                        

Thanks for joining and trusting us, much appreciated!

We would like to inform you that you should try to go to the company having with you the tracking number to ask about it. You cannot find out anything about the parcel if you do not have that number, so you may try to contact the sender to find out the reason for the delay or to ask for the track number to ask about it at Aramex.

If you have another question, feel free to ask us and we will answer with pleasure.

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Kind Regards,
Hekmat Salem