I applied for credit shield insurance but...

We would like to inform you that the insurance of the shield depends on the party that you took it from as well as its class and the type of failure.
In general, in the insurance documents themselves, it is assumed that the percentage of the insurance company or insurance bearing from your installments and the method of their calculation.
I advise you to refer to the contracts, which will indicate the percentage of the deductible, because it is usually clarified there for each case, whether loss of work, disability or other things.
It is also possible to go to the insurance company or communicate with them by phone to find out the method of calculation and discuss it with them and try to obtain a slightly higher amount in case the calculation method is wrong or has problems.